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Before Applying With Lendela

Before Applying With Lendela

What does Lendela do?

Lendela is Hong Kong's only personal loan matchmaker. Serving as a middle-man between you - the borrower - and lenders, our job is to help you get the best possible loan given your personal situation. By submitting a single loan application at, you get access to personalised loan offers from multiple licensed lenders. We then help you compare the offers and support you throughout the process all the way to disbursement with the lender that you select. Our service is 100% free of charge, fully online and takes no more than a few minutes.

Is Lendela a lender?

No, Lendela is not providing any loans itself. Instead, we are partnering with multiple banks and lenders to make sure that our customers get access to offers from as many loan providers as possible.

What is the difference between Lendela and a traditional loan comparison service like MoneyHero or MoneySmart?

The main difference between Lendela and a loan comparison service is that you receive personalised, pre-approved offers from lenders through the Lendela application. All the offers that are presented to you, are based on your unique application and personal situation. Furthermore, Lendela provides personal customer service throughout the loan application process. If you ever have any questions about the application process, loan offers or lenders, we are always just a call or WhatsApp message away.

Who are Lendela's lending partners?

Our panel of partners is constantly growing as we onboard new banks and lenders every month. As of today, we partner with more than 20 banks and lenders in Hong Kong.

What does it mean that Lendela is "independent"?

As a loan matchmaker, we are not controlled by a specific bank or lender. All the loan providers in our panel have the same opportunity of presenting a competitive loan offer to you. We will never promote one specific lender or offer on our platform – it is always up to you as a borrower to decide which loan offer will suit you the best.

Is my personal information secure with Lendela?

Always. To us, your privacy and the protection of your data is extremely important. We never share any data related to you as an individual or your application unless it's essential in the process of getting you the best possible loan offer. All our lenders are also obligated by law to follow the privacy laws in Hong Kong.

How is Lendela's service free of charge?

Our job is to make sure that you find the best possible loan. When you accept an offer using our service, we get paid a small service fee from the lender. That is why our service is 100% free of charge for you as a customer. We work without any hidden fees or charges.

Why should I try Lendela?

We help you find the best possible loan offer and spare you the hassle of applying multiple times with various loan providers . Applying for a personal loan with Lendela doesn't cost you anything and only takes a few minutes. In addition, you are never obligated to accept any of the offers given to you. If you are looking to get a personal loan, it is in your interest to compare as many offers as possible before choosing a loan. This is what Lendela is helping you with – for free.

How do I apply for a loan?

It is very simple. Click here to start your application.

Can I apply for a loan through Lendela several times?

Of course. However, you can only apply for one loan at a time. After your loan has been disbursed, you are welcome to apply for another loan by submitting a new application.

Am I eligible for a loan?

The final loan approval is always subject to each loan provider's internal requirements, processes and eligibility criteria. Therefore, it is difficult to assess your eligibility for a final loan before you have applied using our application form. By partnering with multiple banks and financial institutions, we increase your chances of getting a loan; if one bank declines your application, you still have a good chance of getting approved by others.

Minimum requirements when applying with Lendela

• 18 years or older
• Living in Hong Kong
• Minimum monthly income of $8,000

If you have bad debts
You can still apply with us as we partner with licensed moneylenders who might be able to help you. However, if you have outstanding debts with both banks and licensed moneylenders, your chances of obtaining a loan will be significantly reduced. We still encourage you to apply on our platform, as with Lendela, we can assure you that your application will always be carefully reviewed in order to better understand your financial situation and serve you.

If you have existing loans
We have helped many customers with existing loans, so you have come to the right place!

What is debt consolidation?

For debt consolidation, your approved loan would be used to repay your existing loans, hence you would only need to focus on repaying one lender.

If you are looking to consolidate your debts, we are happy to inform you that Lendela partners with multiple flenders who have helped many customers to consolidate their debts.

Do submit an application with us and we look forward to serving you!

After Submitting Your Application

After Submitting Your Application

When will I receive the money?

This depends on each loan provider's internal process. Although, once your application has been approved and you have accepted an offer, it normally takes less than a day before the money is in your bank account. In some cases, the disbursement happens immediately after approval.

What is the cost of the loan?

The loan terms – such as cost, interest rate, tenure, processing fee etc. – are based on your unique application and individual circumstances. Hence, before you have submitted your application, it is difficult to estimate the interest rate that you will be offered. Keep in mind that the interest rates can vary significantly between banks and lenders and also differ based on the loan amount and tenure that is offered. Make sure to compare all offers given to you before choosing the one you prefer.

How do I get the lowest possible interest rate?

Lendela will help you with that! We will send your loan application to multiple lenders, and by doing so, make sure that you get multiple offers to choose from. All you need to do is compare your offers and select the one with the lowest interest rate.

What does APR mean?

The term APR stands for annual percentage rate of charge, which is the interest rate on a loan for a full year, rather than just a monthly rate. Annual percentage rate can be divided into nominal APR and effective APR. The nominal APR equals the simple-interest rate for a year, and the effective APR is the fee+compound interest rate calculated across a year.

Will I be forced to choose a loan offer?

Definitely not. You are free to use our service as much as you want to compare personal loan offers. There is no commitment tied to your application and you are free to decline all the offers presented to you. Go ahead and try us!

What can I use the loan for?

You can use the loan for multiple purposes. Unsecured loans like personal loans are used to finance everything from weddings and travels, to home renovation and education. You can also use the money for unpredicted emergencies, to pay outstanding bills, or to consolidate existing debt. The choice is yours.

Can I pay off the loan whenever I want?

You will need to pay off the loan on a monthly basis to avoid any late fees. Most banks and lenders do allow early repayment as well.

Choosing Your Offer

Choosing Your Offer

What is instalment?

You can repay your loan in portions, also known as instalments. In general, you are required to make one instalment every month (monthly instalment). This instalment is to pay off both interest and principal amount, for a specified amount of time until the loan is fully paid off.

What is a credit check?

The process of requesting a credit report to assess your financial situation is called a credit check. A credit provider must have a justifiable reason to carry out a credit check.

What is a pre-approved offer?

Our partnering loan providers are able to return with so-called pre-approved offers (also called in-principle-approved offers) to the applicant. For final approval, the bank or lender has to perform a credit check and obtain supporting documents. The pre-approved offer is still a strong indicator of how the final offer will look. After the credit check is done and the documents are submitted, you always have the opportunity to negotiate the pre-approved offer to get a larger loan amount or better terms, or reject the offer altogether.

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