Frequently Asked Questions

Below, we are answering the most common questions that we get regarding Lendela, our service and personal loans in general. If you can't find an answer to your question, please contact us and we'll make sure to assist you on e-mail or phone.

About Lendela

What does Lendela do? toggle
Is Lendela a lender? toggle
What is the difference between Lendela and a traditional loan comparison service like MoneyHero or MoneySmart? toggle
Who are Lendela's lending partners? toggle
What does it mean that Lendela is "independent"? toggle
How is Lendela's service free of charge? toggle

The loan application

Why should I try Lendela? toggle
How do I apply for a loan? toggle
Can I apply for a loan through Lendela several times? toggle
Is my personal information secure with Lendela? toggle
Am I eligible for a loan? toggle
Will I be forced to choose a loan offer? toggle

Loan conditions

What can I use the loan for? toggle
What will my monthly cost be? toggle
Can I pay off the loan whenever I want? toggle
Can I borrow money despite having debt? toggle
When will I receive the money? toggle
What will my interest rate be? toggle
How do I get the lowest possible interest rate? toggle

Financial terms

What does APR mean? toggle
What is instalment? toggle
What is a credit check? toggle
What is a pre-approved offer? toggle

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